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Posted: Wednesday, October 4, 2017 2:31 AM

Summary/Purpose: The Scheduler is responsible for scheduling production for the branch and miscellaneous administrative support, as required. The Scheduler will also create customer goodwill by developing a professional working relationship with sales staff, builders (customers), and insulation field superintendents in order to maintain and control scheduling and proper job ticket paper flow. Duties/Responsibilities: Work closely with builders/customers, Sales staff and Production Manager to schedule jobs in system. Maintain the daily job schedule; print daily job tickets. Confirm status of jobs; conduct confirmation calls and update changes in job schedule. Update builders/customers on any scheduling changes; reschedule jobs as necessary to maximize daily capacity Work closely with Sales and Payroll personnel to ensure all job tickets are in daily to meet scheduling and payroll deadlines. Scan daily job cards into Onbase; ensure weekly time journal reports are received from installers and scan into Onbase. May verify that all jobs submitted from Sales personnel meet the minimum requirements as set by branch. May input material usage entries, review, and analyze job schedules for accuracy and completeness, making changes/updates as necessary. Ensure vehicle inspection (DOT) reports are completed and returned daily from install crews Order office supplies, as needed. Other duties as assigned Required Skills High School diploma or GED equivalent Minimum 2 years customer service experience; prior scheduling experience preferred Bilingual in English and Spanish required Customer service oriented; ability to develop and maintain cooperative working relationships Excellent written and oral communication skills; must have exceptional phone presence Proficient knowledge of Microsoft Office (Word, Excel, and Outlook) Typing/keyboard skills of 45 wpm Self-directed, takes initiative in seeking efficiencies of processes; follow-through on implementation Demonstrated analytical skills and problem solving skills Demonstrated attention to detail and accuracy Proven organizational skills and ability to multi-task Ability to handle several projects concurrently and to work in a team environment Bi-lingual in English and Spanish preferred. USI is an Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities Drug Free Workplace USI is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. JB.0.15.LN


• Location: Portland

• Post ID: 23537027 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017