Posted: Friday, October 6, 2017 10:02 PM
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Client Field Desktop Support Analyst : Portland, ORto join our team in
United States (US).
:Provides technical support and training to personal computer and PC network users. Assists users in solving problems using available hardware and software tools
:Supports, installs, and maintains personal computers, local area networks, server hardware, operating systems, software, and related IT sanctioned peripherals
:Installs and supports both hardware and software components for user group
:Performs preventive maintenance, test and repair of equipment
:Evaluates system configuration and software to ensure effective use of hardware resources
:Addresses and resolves hardware, software and customer issues
:Engages users to determine their potential future business requirements
:Provides positive customer experience with each customer interaction
:4:6 years of relevant experience or equivalent combination of education and work experience
:Strong ability to develop business relationships and communicate effectively with the user community
:Strong troubleshooting skills
:Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment; Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems
:Local travel to client sites
:Applies good understanding of customer service techniques as required to address PC
:MCP, MCSE, CNE or Network+ certification is a plus
:4+ years desktop support experience
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company wi
• Location: Portland
• Post ID: 23343867 portland