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Posted: Monday, October 9, 2017 12:06 AM


Industry: Nonprofit, Technology
Type: Full Time

The mission of Project Access NOW is to improve the health and well-being of our community by ensuring access to care, services, and re-sources for those most in need.

Position Description

Job Title: Information Technology Support Specialist
Reports to: Director of Information Technology
Hours: 40 hrs
Salary: $19 - $24 (DOE) Full-benefits offered. (Medical, dental, vision, life, FSA, and 401K)

Position Summary
The Information Technology Support Specialist is primarily responsible for assisting the Infor-mation Technology Specialist in providing technical support for staff and other IT related pro-ject tasks. The person in this position will also help Information Technology Specialist and the Compliance Manager with HIPAA compliance. This position may need to flex hours depending upon project needs.

Principal Duties & Responsibilities
• System build outs and configuration
• Atlassian application configuration
• Inventory Management maintenance
• IT Support of staff utilizing Service Desk
• Service Desk Maintenance and management
• IT Operational Maintenance
• Miscellaneous IT projects and tasks

• Bachelor’s Degree in CS or equivalent experience required

Essential Abilities

• Excellent oral and written communication skills
• Ability to establish and maintain effective working relationships with a wide variety of people
• Creative and strong analytical and problem solving skills
• Troubleshooting research skills
• Ability to work independently
• Ability to prioritize tasks and manage multiple projects simultaneously
• Supportive of organizational mission
• Organizational skills and excellent attention to detail
• Some programming ability

Additional Abilities
• Some background with configuration of Atlassian Products of JIRA, ServiceDesk, and Confluence

Working Conditions
• Office space with stairs (no ADA access)
• Ability to lift 10-20 lbs.
• Frequent use of keyboard, monitor, mouse, telephone and/or headset
• While performing the duties of this job, the employee is regularly required to sit, talk and hear, and be able to operate a personal computer, printer, telephone, calculator, and photocopier and fax machine.

Please submit resume and cover letter to

Project Access NOW recognizes the value of a diverse workforce and believes a diverse work environment empowers our community. We strongly encourage all qualified can-didates to apply regardless of race, ethnicity, gender, sexual orientation, or religious affiliation.

Application Guidelines/Contact
Please send resume and cover letter to
Please no phone calls

Salary: $20-$25 DOE

• Location: Portland, Portland Metro

• Post ID: 22727127 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017