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Posted: Friday, August 4, 2017 2:00 PM

Who we are:
Neighborhood House is here for families facing hunger and homelessness, vulnerable seniors and children who need help in school. Founded in 1905 by the Portland Section of the National Council of Jewish Women, Neighborhood House was the city’s first organization committed to helping the many immigrants who were arriving at that time, and living primarily in South Portland.

What we do:
Neighborhood House assists low-income, recent immigrant and other vulnerable people living in the greater Portland area. Our programs serve disadvantaged children needing help to be successful in school, families facing hunger and homelessness, and seniors needing support so they can remain living active and independent lives.
Neighborhood House's program participants represent a remarkably diverse mix of ethnicities and cultures. To meet the needs of these diverse communities, Neighborhood House offers culturally-specific services for African, Latino, Middle Eastern and Russian immigrants in various programs. We have many bilingual staff who speak Spanish, Russian and Somali and other African languages to effectively reach out to non-English speakers and to insure they feel welcome and are getting the help they need. We believe an equitable workforce will strengthen and enrich our organization and strongly encourage all qualified persons to apply regardless of race, gender identity, sexual orientation, religion, or otherwise.

What we offer our employees:
Neighborhood House believes our employees are our best investment. Because of this, we provide an excellent full-time (30 hours and above) benefits package including a fully paid medical plan with no out of pocket expenses for co-pays, prescriptions, out-of-pocket expenses (really!) through our Nonstop Wellness broker, paid dental insurance, paid life insurance, paid long term disability insurance, 403B with matching, FSA, and more. We also offer generous paid time off accrual at four weeks for the first year and five weeks for the second year (building up from there), 240 hours PTO paid out upon leaving, 11 paid holidays a year, and a flexible working schedule for most positions.

Job Title: Family Advocate – Chase House
Department: Stability and opportunity services
Reports To: SOS Program Manager
Pay: $15.50 to $17.35
Type: Full Time nonexempt

POSITION SUMMARY
This position will be responsible for providing advocacy for families residing in Chase House, including assessments, information and referral, crisis intervention, and case planning services. Chase House is a shared living site with 5 bedrooms and 5.5 bathrooms. All bedrooms have a private in suite bathroom. Shared space is the living room, kitchen, dining room, laundry room and outside yard space. This position requires the person to reside at Chase House. Lodging costs will be provided in addition to the regular pay.

ESSENTIAL DUTIES & RESPONSIBILITIES
Use Assertive Engagement case management techniques to work in partnership with participants to provide information and referral to resources, assess family needs and advocate on clients’ behalf to support family stability and success.

Use strength-based interviewing to provide assessment and referral such as interviewing clients, assessing needs and advocating on clients’ behalf as needed.

Set up and monitor complete case plans for those clients being served in Chase House program and use strength based techniques to support client success.

Set up a money management system for each client and provide budget and debt repayment counseling.

Meet advocacy standards set forth by the Program Manager regarding quantity, type and quality of services to be performed. Be available overnight to ensure the safety and well being of the families residing at Chase House.

Complete minor household repairs and/or complete work order requests as needed

Maintain accurate and complete case files, as well as pertinent statistics for the program.

Submit all required reports in a timely and accurate manner.

Work with other staff in a team effort to ensure a coordinated, effective homeless program.

Coordinate and collaborate with the program manager on case plans and client activities.

Attend Neighborhood House and department meetings as requested by the Program Manager.

Participate in Neighborhood House functions and linking clients to outside social networks.

Other duties and responsibilities as assigned by the supervisor.

EDUCATION AND/OR EXPERIENCE
Bachelor’s degree in a related field and two years of case management experience in Social Services, Family Services, Advocacy or related field; or equivalent combination of education and experience.

Knowledge of Microsoft Office: Word and Excel and operating of all office equipment.

Understanding of poverty and its effects on families preferred. Ability to follow detailed eligibility rules.

Understanding of Landlord Tenant laws in the State of Oregon

Ability to determine critical priorities, manage time and document services so that required work is accomplished on a regular basis.

SUPERVISORY RESPONSIBILITIES
This position will not supervise.

QUALIFICATIONS
Ability to work effectively with a wide variety of individuals and groups and ability to work independently.

Demonstrated ability to work effectively with individuals from diverse communities and cultures and communicate effectively with those whose English language skills are limited. Excellent oral and written communication and ability to communicate professionally with clients, families, service providers, community members and co-workers. Ability to work as a team player and take initiative. Ability to work with sensitive and confidential information.

LANGUAGE SKILLS
Ability to read, analyze, and interpret the most documents. Ability to respond effectively to the most sensitive inquiries or complaints.

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such addition, subtraction, multiplication and division.

REASONING ABILITY
Ability to apply principles of logical thinking to a wide range of practical problems.

CERTIFICATES, LICENSES, REGISTRATIONS
Must provide a valid driver’s license and proof of personal automobile insurance, have reliable transportation, and ability to drive Neighborhood House’s vehicles.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time using a computer monitor and keyboard; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds up and down the stairs. Must be capable of moving and maneuvering furniture and equipment as required. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

HAZARD RISK
AT RISK: This position has been determined to be at risk for bloodborne pathogen exposure. In addition to the standard hazard communication training, this employee is required to take annual bloodborne pathogen and personal protective equipment training prior to working.

Application Guidelines/Contact:
To apply, please submit resume and cover letter via one of the following methods –

This posting:

https://workforcenow.adp.com/jobs/apply/posting.html?client=NHouse&jobId=127705&lang=en_US&source=CC3

All postings:

https://workforcenow.adp.com/jobs/apply/posting.html?client=NHouse&ccId=19000101_000001&type=MP&lang=en_US

• Location: Portland, Portland, OR

• Post ID: 21536383 portland
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