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Posted: Monday, September 11, 2017 5:41 PM

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Ramada has over 800 hotels across 63 countries. Each hotel is equipped with everything the guests need to enjoy their stay. We are looking for individuals with a strong work ethic, attention to detail, and the ability to work within a Team environment. Join our Ramada family today!

Job Summary:
Full time & Part time position available, you are responsible for providing accurate and timely information and services to all guests in a professional and courteous manner while adhering to Ramada standards.

Job Detail:
Ensure guests are greeted upon checking in and out of the hotel in a friendly and professional manner.
Obtain guest identification and credit/check approval as directed by hotel policy.
Ensure special guest requests are communicated, noted and fulfilled.
Listen and respond to guest inquiries in a positive and friendly manner.
Manage and resolve all guest complaints and problems in a professional, courteous and timely manner.
Answer telephones promptly and courteously. Route calls appropriately.
Enthusiastically sell property. Offer information and answer questions on property facilities and amenities.
Communicate with the next shift to pass on necessary information.
Maintain a good working relationship with other departments to retain a high level of guest satisfaction.
Complete tasks on daily checklist.
Post charges to individual room or master accounts.
Reconcile all charges and cash received during shift and prepare drop. Have drop witnessed.
Offer and properly handle requests for wake up calls.
Keep work area neat and organized and conduct self in a professional manner at all times.
Maintain a safe working environment and immediately report all unsafe conditions.

Our hotels is open 365 days a year, so availability on holidays and weekends, and reasonable schedule flexibility is a must.

Compensation:
DOE
15% off restaurant, employee hotel discounts on selected Wyndham Properties

Job Type: Full-time/Part-time

Required experience:
Hotel Front desk: 1 year (Plus but not required)

Please email resume with cover letter or even better come down and apply in person. Our address is 6221 NE 82nd Ave Portland OR 97220.

• Location: 6221 NE 82nd Ave Portland OR 97220, Portland

• Post ID: 22855647 portland
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