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Posted: Friday, July 7, 2017 11:13 AM

Northwest-based entertainment ticketing company is looking for full and part-time Call Center/Help Desk Representatives for our downtown Portland office.

If you are a genuinely kind and helpful person, find peace in performing repetitive tasks and are wise in the ways of web-based technology, we want to hear from you!

• Provide unscripted, thorough, attentive support for incoming calls from customers, clients, box offices and outlet locations.
• Sell a wide variety of event tickets over the phone to customers.
• Generate and electronically deliver event-related reports to clients.
• Actively participate in daily operations task completion.
• Client and customer service in person and on the phone/email, using a complex software platform.
• Call center staffed from 7am to 10pm Monday through Sunday with varying schedules for team members.

• Knowledge of computerized ticketing and/or web-based sales tools.
• Excellent customer service skills.
• Organized, accurate and detailed oriented.
• Ability to work in a high volume environment and remain calm, focused and productive.

• Task oriented and strong problem solving skills.
• Team player and foresight for preventative maintenance.
• Ability to communicate and develop an effective working relationship with co-workers and supervisors.
• Ability to read, write, and communicate effectively with co-workers and patrons, in an English speaking environment.
• Fluencies and knowledge of alternative languages a plus
• Approximately 24-32+ hours per week.
• Eligible for benefit package, including vacation accrual and health insurance opt-in, after 90 days.
• Possibility for Full-Time status after 90 days with rate of pay increase potential.
• Opportunity for promotions within the call center as well as other departments.
A naturally fun, positive work environment with a diverse group of Portlanders.

For consideration, please reply to with your resume, along with a cover letter. Make sure to have “CCR/Help Desk Applicant” in the subject of your email.

Thank you for taking the time to read our posting!

• Location: Portland, Portland, Oregon

• Post ID: 17817729 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017