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Posted: Friday, February 9, 2018 11:15 AM

Who we are:

Neighborhood House is here for families facing hunger and homelessness, vulnerable seniors and children who need help in school. Founded in 1905 by the Portland Section of the National Council of Jewish Women, Neighborhood House was the city’s first organization committed to helping the many immigrants who were arriving at that time, and living primarily in South Portland.

What we do:

Neighborhood House assists low-income, recent immigrant and other vulnerable people living in the greater Portland area. Our programs serve disadvantaged children needing help to be successful in school, families facing hunger and homelessness, and seniors needing support so they can remain living active and independent lives.

Neighborhood House's program participants represent a remarkably diverse mix of ethnicities and cultures. To meet the needs of these diverse communities, Neighborhood House offers culturally-specific services for African, Latino, Middle Eastern and Russian immigrants in various programs. We have many bilingual staff who speak Spanish, Russian and Somali and other African languages to effectively reach out to non-English speakers and to insure they feel welcome and are getting the help they need. We believe an equitable workforce will strengthen and enrich our organization and strongly encourage all qualified persons to apply regardless of race, gender identity, sexual orientation, religion, or otherwise.

What we offer our employees:

Neighborhood House believes our employees are our best investment. Because of this, we provide an excellent full-time (30 hours and above) benefits package including a low-cost medical plan with no additional out-of-pocket expenses (really!) through our Nonstop Wellness broker, low-cost dental insurance, paid life insurance, paid long term disability insurance, 403B, FSA, and more. We also offer generous paid time off policy, 11 paid holidays a year, and a flexible working schedule for most positions. Finally, Neighborhood House eligible for credit in the Public Service Loan Forgiveness program.

Job Title: Head Start Program Manager
Department: Head Start
Reports To: Associate Director
Pay: 58,000-$72,000/yr
Type: Full Time exempt


This position will be responsible for staff oversight, fiscal planning, contract compliance and program, new partnership and fund development for the department.



Effectively guide Head Start programs with diverse staff and program participants toward the common goal of readiness for kindergarten success at all Neighborhood House Head Start locations.
Develop and maintain an effective organizational structure for staff supervision and implement an efficient communication system with staff, including calendars, newsletters and staff meetings.
Provide overall leadership and oversight of program areas, including leading coordinator team meetings and program staff meetings, and reviewing program area plans and work plans to address short and long term goals.
Ensure implementation of an annual training plan based on assessment of staff development and program needs and goals.

Head Start/Early Head Start Compliance:

Demonstrate reasonable level of initial mastery of Head Start performance standards and ensure compliance with applicable federal and state program standards as well as specific program components such as Parents As Teachers (PAT).
Establish and train Policy Council Members and ensure that appropriate policies, procedures, and plans are submitted for their review and approval.
Review and monitor collaboration agreements and contracts in coordination with the Associate Director for sub-contracted program services, mental health and nutrition consultants, and transportation services.
Develop and implement yearly self-assessment process that includes analysis of program successes and gaps and a community assessment which gathers program and community demographic information, identifies the needs of low income families and prioritizes issues for program action.
Responsible for developing systems that include meaningful involvement of program staff and Policy Council in program operations that involves an annual review of program plans and operations to ensure compliance with the Head Start Performance Standards.
Implement and monitor a system of record keeping, data collection and reporting to provide required information to funders and to document effective planning and delivery of services to children and families.
Ensure that all service activities are in compliance with all applicable federal, state, county and city rules and regulations.
Ensure the program achieves performance standards identified in contracts and is in full compliance with all other aspects of related contracts and federal/state guidelines.
Ensure contract compliance and oversee achievement of targeted outcomes for all Head Start program components.

Grants and Partnerships:

Develop and foster effective collaborations with community partners to offer Head Start and/or Early Oregon Pre-Kindergarten (EOPK) services in accordance with relevant memoranda of agreement.
Develop grant applications, including the continuing grants for Head Start and EOPK.
Develop and/or supervise the development of program resources, including grant writing and responding to government requests for proposals (RFPs).
Work with the Associate Director and/or Development Department to respond to relevant RFPs and/or assist in the preparation of grant proposals to support program.
Work with collaborative partners to meet emerging needs of the Community Services program and develop new programming to meet emergent needs.
Provide assistance/support to fundraising events to benefit Head Start program.


Develop program budgets in collaboration with Director of Budget and Operations, Finance Director, Board of Directors and Policy Council.
Ensure that the program operates within budgetary guidelines and follows all relevant Neighborhood House and funder fiscal policies.
Monitor income and expenditures throughout the fiscal year, making adjustments as necessary.


Facilitate planning for adequate program, staff space and equipment.
Submit reports as requested to the Associate Director, Board of Directors, Policy Council and funders.
Complete and submit all necessary contract billing forms and reports on a timely basis.
Work collaboratively with other Neighborhood House Programs and the Development office.
Attend Program Manager Team, Management Team and All-staff meetings.

Other duties and responsibilities as assigned by the supervisor.


Bachelor’s degree in social work, education, health, program management or related field and seven (7) years experience in program coordination, preferably in working with 3-5 year old children in an early childhood education setting; with three to five (3-5) years of supervising employees is required; or equivalent combination of education and experience.

Office of Childcare Director Qualified is strongly preferred.

Ability to interpret policies, procedures and contractual responsibilities. Thorough knowledge of Head Start preferred.

Knowledge of Microsoft Office: Word, Excel, and data entry and web search skills are essential to perform this job successfully, as is experience with Child Plus.

Ability to speak conversationally in multiple languages is preferable, but not required.


This position will supervise Coordinators, Head Teachers, Assistant Teachers, Home Visitors, Family Advocates, Head Cook, Kitchen Assistant and Child Care Providers.

Provide day-to-day oversight within the program. Responsible for implementing program goals under the direction of the Associate Director.

Network internally and externally to achieve objectives of the program as needed.

Ensure all program activities are operated in compliance with internal and external laws and regulations and funder requirements.

Scope of responsibility includes supervision of employees and volunteers. Carry out supervisory responsibilities in accordance with Neighborhood House’s policies and procedures and all applicable laws. Responsibilities may include interviewing, hiring with supervisor approval, and training employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems with the supervisor’s overview.


Demonstrated proficiency in handling matters of a highly confidential nature; ability to assume a high degree of responsibility; ability to work effectively with a wide variety of individuals and groups; ability to work independently and in a collaborative partnership with other case managers. Ability to plan, implement and manage short and long term projects.

Demonstrated ability to work effectively with individuals from diverse communities and cultures and communicate effectively with those whose English language skills are limited. Excellent oral and written communication and ability to communicate professionally with clients, families, service providers, community members and co-workers. Excellent interpersonal skills in the areas of problem-solving, conflict resolution, and decision-making processes. Ability to work as a team player. Ability to work with sensitive and confidential information in a professional manner.


Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to narrate acceptable case notes.


Ability to work with mathematical concepts such addition, subtraction, multiplication and division.


Ability to apply common sense understanding to carry out instructions furnished in writing and oral form. Ability in research, analysis, and problem solving.


Require own vehicle transportation, a valid driver's license, car insurance acceptable to Neighborhood House's insurance provider and an acceptable 5-year driving history.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to talk and listen. The employee is frequently required to sit for long periods of time using a computer monitor and keyboard; use hands to finger, handle, or feel; and reach with hands and arms. The employee stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually noisy.


AT RISK: This position has been determined to be at risk for bloodborne pathogen exposure. In addition to the standard hazard communication training, this employee is required to take annual bloodborne pathogen and personal protective equipment training prior to working.

Application Guidelines/Contact:

Please submit resume and cover letter via the following link for this and other open positions:

This Position:

All Positions:

Via Email:

You may also apply for the position via email if the above links aren't working for you, we just ask that you please try the application through ADP first before emailing.

Please be sure to include the posting title you are applying for, and also where you heard about this position.

• Location: Portland, Portland, OR

• Post ID: 26490527 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018