Posted: Thursday, December 28, 2017 6:42 AM
CenturyLink (NYSE:CTL) is a premier network solutions provider and trusted partner to our customers. As part of our recent acquisition of Level 3 Communications, our portfolio has expanded. More customers. More network. More locations. More opportunities for you. With a global presence in 60 countries, service to more than 350 metro areas domestically, and more than 200,000 miles of fiber; CenturyLink is going places. At CenturyLink, we believe in growth and innovation, for our customers and our employees. Discover how CenturyLink can expand your potential and take your career to new places if you're looking to join a company that celebrates diversity and creativity, with industry:leading benefits and commitment to employee advancement. We're committed to bringing great talent to our team to help us change the world. One network connection at a time.
Job Summary 13;
:Installation and maintenance of 911 equipment and services.
:Works with vendors (Airbus:formerly Cassidian, Intrado) and inter:company departments (CPE, Global Markets, 911 billing and alarm center).
:Works with regulatory agencies, PSAPs (Public Safety Answering Points ) government offices and sales account teams and inter company departments. Inventorying crash kits. (not sure what this means)This is just storing back up equipment in case of emergency
:Participates in site surveys, project meetings and technical assistance to the sales team.
:Trains PSAP agencies to maneuver through their systems
:Responsible for 911 PSAPs provisioning and maintenance technicians that provide provisioning and repair of 911 equipment and software.
:Responsible for Portland 911 PSAPs and for helping Outstate 911 techs who support PSAPs across Oregon.
:This position requires communication skills and the ability to coordinate essential testing requiring maintenance work
:This position is also responsible for performance management, quality and safety and must take ownership of the service results and other performance indicators.
:Interacts with customers, both externally and internally, to ensure the highest levels of customer satisfaction and to earn our customers continued business and loyalty.
:Partners with internal (central office, repair and provisioning centers, LRAC etc.) and external (local municipalities, OSHA, etc.) organizations.
:Interacts with Network managers in successfully responding to and resolving service escalations to meet customer requests and expectations 13;
:Minimum of three (3) years of experience installing and maintaining Airbus (Cassidian) 911 and/or Intrado 911 equipment and systems
:Prefer three (3) years of concurrent experience installing and maintaining switches, routers and or phone systems. Working knowledge of LANS is a plus.
:Minimum of three (3) years experience working on servers and computers
:Prefer a minimum of two (2) years of experience working in a Telco environment with designed services, POTS or central office installations
:Working knowledge of copper and fiber cable facilities both outside plant and inside cabling
:Basic electricity knowledge as it relates to telecommunications (through classes or on the job related training) including: reading and interpreting circuit diagrams, equipment drawings, and technical manuals, AC/DC usage and measurements.
:Working knowledge of test equipment (e.g. Volt:ohm meter, Transmission Measuring) sets or comparable testing equipment.
:Experience working on a computer in Windows based systems and Microsoft Outlook is a must. Must have knowledge and experience using PCs Windows associated with telephony equipment. Includes configuring customers computer hardware and software
:Ability to perform strenuous physical activities including, but not limited to lifting and/or moving up to 100 pounds.
:Requires state drivers license and current satisfactory driving record.
:Ability to perceive differences in telecom wire and cable colo
• Location: Portland
• Post ID: 25640812 portland