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Posted: Thursday, January 4, 2018 8:10 AM

Job Description:/h3:
JOB TITLE: RETAIL OPERATIONS MANAGER
SUPERVISOR: GENERAL MANAGER

SUMMARY:
The Retail Operations Manager is responsible for all aspects of the retail activities of the Pendleton Round:Up and Happy Canyon. The Retail Managers duties include: supervising the personnel in the Department to include volunteers; establishing departmental performance goals and standards; ordering and merchandising retail products; developing and executing sales campaigns to include media buys; supervising the e:commerce program; directing store operations and maintenance; insuring a high level of customer service; maintaining current and accurate inventory records; assuring compliance with trademark policies; providing timely and accurate sales reports; safeguarding and accurately reporting the revenues and loses generated by retail operations; managing the loss prevention program and operating the Associations souvenir booths and pop up sites.

Additionally, the Retail Operations Manager coordinates support activities with the Association and Happy Canyon Presidents, Queen and Court Directors and other Directors as required. The Retail Operations Manager coordinates with other staff in furtherance of Round:Up and Happy Canyons events and special projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include, but is are not limited to:
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Supervising Retail staff to include hiring, professional development, counselling and disciplinary actions.
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Establishing hours of operation and employee work schedules.
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Insuring that staff maintain a high level of customer service at all times.
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Directing retail operations to include selecting and ordering merchandise, establishing pricing policies, displaying merchandise, developing and executing advertising campaigns, planning sales and liquidating merchandise.
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Supervise e:commerce operations.
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Managing the Point of Sales reporting system.
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Accurately manage and account for cash utilized by and generated through retail operations.
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Staffing and operating souvenir booths during the Round:Up, Happy Canyon and special events stages on the Round:Up grounds.
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Managing pop up or off site retail operations.
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Developing and managing an operating budget for the Retail Department.
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Supporting various Directors as required with their special needs.
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Maintaining an accurate inventory of merchandise.
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Establishing and executing a loss prevention program.
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Attending the annual Denver Market to stay abreast of emerging trends in western merchandise and maintain contacts with manufactures.
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Assisting the General Manager with the Associations poster artist program.
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Assisting with Association and Company charity programs to include Tough Enough to Wear Pink and Exceptional Rodeo.
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Assisting with trademark compliance issues.
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Providing reports and data as required to support decisions by the General Manager and Directors.
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Preparing and submitting required reports in an accurate and timely manner.
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Assisting in the development of co:branded products.
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Supporting Rodeo Way in Las Vegas at the Cowboy Christmas operations as required.

OTHER RESPONSIBILITIES:
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Interacting with the public as required and directing them to the right person to get information they are seeking.
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Assisting with the management of the Association and Companys social media programs and website.
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Assisting with the management of the electronic reader board.
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Assisting staff in planning and executing of major projects.
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Performing other duties as required.

JOB SPECIFICATIONS:
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Bachelors degree in merchandising, retail operations, business management or related field. (An AA degree and three years documented experience successfully managing a retail operation will be considered)
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Documented experience successfully managing a brick and mortar and e:commerce retail operation.
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Advanced compu

Source: https://www.tiptopjob.com/jobs/76700911_job.asp?source=backpage


• Location: Portland

• Post ID: 25806007 portland
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