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Posted: Friday, December 29, 2017 3:48 AM

Job Description:/h3:
Job Title
Assistant Community Manager
Reports To
Community Manager
Scott Mountain by the Brook
7828 SE Aspen Summit Road
Portland, OR 97266
Employment Type
Job Summary
If you are super:organized and love working with people, then our assistant community manager position is perfect for you. Type A personalities are more than welcome , as details are key in this position, provided you also have a gentle touch when it comes to collecting rent and a sparkling touch with community relations. As the second:in:command under the community manager, youre in charge of keeping all resident files up:to:date, collecting rents, dealing with delinquencies, reviewing and approving Statements of Deposit Accounts, and preparing and delivering legal and formal documents. Youll also assist with the turnover process with new leases and lease renewals with existing residents who will adore you if youre the right person for the position. Play role in achieving community financial goals with assisting in the development, preparation and administration of the communitys capital and operating budgets.
Essential Duties and Responsibilities
:Create and maintain ongoing superior customer service relationships with potential and current residents.
:Adhere to company standard operating procedures.
:Maintain thorough product knowledge of the property and that of major competition.
:Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans.
:Ensure timely collections of all rent receipts through the preparation and distribution of delinquency reports to the community manager.
:Create and review Statements of Deposit Accounts, ensuring all are timely and comply with state law.
:Maintain a calendar of scheduled move:ins, ensuring all move:in appointments are completed, all apartments inspected and compliant with established standards prior to move:in.
:Prepare all legal and formal notices in accordance with state law and company standards, including but not limited to late notices, change in term notices, and notices of violation of community rules and regulations.
:Initiate all necessary evictions by preparing appropriate paperwork for legal evictions or other legal proceedings; ensure all evictions and legal proceedings are followed through to completion.
:Maintain all account records and transactions including NSFs, rent allowances, concessions, rent increases and other management:approved debits and credits.
:May be required to assist in special projects or activities including due diligence, property
acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.
:Assisting the Community Manager in interviewing, screening and hiring of any potential employee for all departments.
:Assisting the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
:Assisting the Community Manager in subsequent orientation, training and scheduling of all office personnel.
:Assisting the Community Manager in designing and implementing resident functions as needed to promote resident retention and increase resident satisfaction.
:Responsible for insuring that all personnel in all departments operate with OSHA (Occupational Safety and Health Act) standards and company safety policies at all times.
:Attends and participates in the companys training programs as required.
:Other tasks or duties as assigned by supervisor.
Additional Skills and Competencies:
:Leasing, sales, and/or customer service experience is desired.
:Sales:minded individual with strong attention to detail.
:Able to meet/exceed sales objectives.
:Strong administrative and organizational skills.
:Use customer service skills to take requests, complaints, comments, and resolve them quickly.
:Excellent follow:up skills and phone.


• Location: Portland

• Post ID: 25664627 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018