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Posted: Thursday, December 14, 2017 3:21 PM

Company Name:Fred Meyer and Littman Jewelers
Position Type:Employee
FLSA Status:Non:Exempt
Position Summary::/h2:
Work with eCommerce operations through fulfillment, order management and online telephone customer sales support to maintain complete customer satisfaction with Fred Meyer Jewelers. Role model and demonstrate the Companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions::/h2:
: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
: Manage inventory replenishment
: Process incoming/outgoing inter:company product transfers
: Process invoices and return to vendor
: Process stock balance, direct vendor recalls and main office recalls
: Process customer returns and defective product
: Process sweepstakes entries and winner selection
: Process Sales Error for 988 and 989
: Maintain product home assignment
: Prepare eCommerce for inventory counts
: Manage appropriate customer follow:up, including corresponding with customers in response to inquiries and/or complaints and involving regional supervisors, as needed
: Answer and respond to customer phone calls
: Communicate frequently in staff meeting forums
: Assist with eCommerce fulfillment
: Assist in pre:production review
: Assist the eCommerce Customer Service Representative
: Maintain clean, well:organized distribution center
: Must be able to perform the essential functions of this position with or without reasonable accommodation Minimum Position Qualifications::/h2:
: High school diploma or general education degree (GED) plus one year Jewelry sales /customer service experience; or combination of relevant education and experience
: Minimum 18 years of age
: Ability to pass drug test
: Ability to work weekends and overtime on an occasional basis
: Communicate with internal/external staff
: Ability to work within strict time frames and resolute deadlines
: Ability to work in a fast:paced environment
: Maintain confidentiality
: Accuracy/attention to detail
: Ability to organize/prioritize variety of tasks/projects
: Familiarity with industry/technical terms/processes
: 40 WPM typing
: Proficiency with Microsoft Office Suite Desired Previous Job Experience::/h2:
: Knowledge of Fred Meyer policies, procedures, and organizational structure
: Proficiency with Jewelry Management System, Jewelry Information System, and Point of Sale systems
Education Level:
High School Diploma/ GED Required
Required Certifications/Licenses:
Position Type:
eccomerce, internet, specialist, marketing, advertising, jewelry, sales, replenishment, customer
Jobs at Fred Meyer Jewelers:Based in Portland, Oregon with over 325 stores across the United States, Fred Meyer Jewelers offers employment opportunities in Sales, Store Management, Regionals Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce, real estate development and administrative support. We are always searching for individuals who share our vision of: turning life's occasions into celebrations with a timeless gift of fine jewelry. If you want to help make fine jewelry as relevant, exciting and accessible to as many people possible every day, you have found a home and the right opportunity with Fred Meyer Jewelers.
Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiar


• Location: Portland

• Post ID: 25360777 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017